Frequently Asked Questions

Two Flags CP Cleaning Co. offers residential and commercial cleaning services, including standard cleaning, deep cleaning, move-in/move-out cleaning, recurring cleaning, small commercial cleaning, office cleaning, post-cleanup/light post-construction cleaning, and select add-on services such as interior windows, ovens, refrigerators, cabinets, and detailed areas.

Yes. We offer commercial cleaning for offices, small businesses, retail spaces, breakrooms, restrooms, entryways, common areas, and move-in/move-out commercial spaces. Commercial cleaning can be scheduled as a one-time service or recurring service.

A standard clean is designed for routine upkeep and helps keep your home or business fresh, tidy, and well maintained. A deep clean is more detailed and focuses on buildup, neglected areas, baseboards, doors, fixtures, corners, and other areas that need extra attention. Deep cleaning is often recommended for first-time cleanings, move-ins, move-outs, or homes that have not been professionally cleaned in a while.

Yes. We offer recurring cleaning services based on your needs, including weekly, biweekly, every three weeks and monthly cleaning. Recurring service is a great option for keeping your home or business consistently clean without having to schedule each visit separately.

We accept common payment methods such as cash, check, card, and electronic payment options. Payment details can be confirmed when your estimate is provided.

Payment is due at the time service is completed, unless other arrangements have been approved in advance.

We ask that customers provide at least 24 hours’ notice if they need to cancel or reschedule. We understand things happen, but short-notice cancellations may result in a cancellation fee, especially if time has already been reserved for your cleaning.

Before your appointment, we recommend picking up personal items, clothing, toys, dishes, paperwork, or clutter from areas you want cleaned. This allows us to focus on cleaning rather than organizing. Please also secure pets, valuables, and any fragile items.

Yes. Every home and business is different, so we can customize cleaning based on your space, priorities, and needs. During the estimate process, we will discuss the type of cleaning, condition of the space, add-ons, and any special areas you want included.

Scheduling depends on current availability and the type of cleaning needed. In many cases, we can schedule service within a few days, but larger jobs, deep cleans, move-in/move-out cleanings, and commercial cleanings may require more planning or a walkthrough first.

Yes. Two Flags CP Cleaning Co. is licensed, bonded, and insured. We want our customers to have peace of mind when trusting us with their home or business.

Yes. We bring our own cleaning supplies and equipment needed for the job. If you have a specific product you prefer us to use, or if certain surfaces require special care, please let us know before the appointment.

Yes. We clean homes with pets. We ask that pets be secured or placed in a safe area during the cleaning so we can work safely and efficiently. If there is excessive pet hair, odors, or heavy buildup, additional charges may apply.

A standard cleaning does not usually include heavy buildup removal, inside ovens, inside refrigerators, inside cabinets, interior windows, carpet cleaning, exterior window cleaning, wall washing, hoarding situations or major trash removal. Some of these may be available as add-ons or may require a custom quote.

Yes, these services are available as add-ons. Inside ovens, refrigerators, cabinets, drawers, and interior windows are not always included in a standard cleaning, so please request them when asking for your estimate.

We may be able to help, depending on the condition and scope of work. Heavily soiled homes, excessive pet hair, strong odors, heavy buildup, or special cleaning situations may require a walkthrough and custom pricing before service can be scheduled.

Yes. We proudly offer a discount for military members, veterans, and first responders as a small way to say thank you for their service. From time to time, we may also offer first-time customer specials or seasonal promotions. Discounts cannot always be combined, so please ask about current offers when requesting your estimate.